How Do You Know Which Waterproofing Company to Trust?
Perma Dry Michigan is a BBB Accredited Business with an A+ rating, accredited since Dec. 14, 2022. We’re family-owned, fully licensed and insured in Michigan, and we protect Southeastern Michigan homes with proven basement waterproofing and foundation repair backed by a lifetime transferable warranty.
Hiring someone to fix your foundation feels risky, and it should. A wet basement, a bowing wall, or a cracked foundation can cost thousands to repair. Pick the wrong company, and you pay for it twice.
You can’t see a drainage system once it’s buried behind a finished wall. You can’t always spot a shortcut until the next heavy rain finds it. So how do you decide who to trust before the work begins?
Start with proof. A Better Business Bureau accreditation gives you independent confirmation that a company stands behind its work. We earned ours on Dec. 14, 2022, and we hold an A+ rating today.
Here’s what you’ll walk away knowing: what BBB accreditation really means, the credentials worth checking, and how we measure up against the trust signals every homeowner deserves.
What BBB Accreditation Really Means for Your Home
The Better Business Bureau doesn’t hand out accreditation freely. A company has to apply, meet defined standards, and agree to uphold them over time.
In plain terms, a BBB Accredited Business commits to three things you care about:
- Honesty. Advertise truthfully and represent every service accurately.
- Transparent Pricing. Give clear, upfront estimates with no hidden upcharges or scare tactics.
- Fair Resolution. Answer customer concerns and settle disputes in good faith.
The A+ rating reflects how a company handles those commitments over time. It’s a record, not a slogan.
Confirm our standing yourself on our Better Business Bureau profile. We’d rather you verify than take our word for it. That’s the whole point of accreditation.
Quick summary: BBB accreditation is independent proof of honesty, fair pricing, and accountability. The A+ rating shows we’ve earned that trust over time.
Why Southeastern Michigan Homeowners Choose Perma Dry Michigan
We’re a family-owned basement waterproofing company based in Plymouth, serving homeowners across Southeastern Michigan.
Being family-owned changes how we treat your home. You work with people who answer to their neighbors, not a call center three states away, so we explain the problem in plain language and stand behind every repair ourselves.
Our roots are local, and so is our accountability. We serve Plymouth, Canton, Detroit, Livonia, Southfield, and the surrounding communities, including the Downriver area. See our full coverage on our Southeast Michigan service area page.
Built for Michigan's Toughest Conditions
Southeastern Michigan homes face a punishing mix of conditions. Dense clay soil traps water against your foundation. Heavy spring rain and a high water table push that water harder, raising pressure on the walls. Freeze-thaw cycles then expand and contract the moisture, working it through the smallest cracks.
Generic fixes don’t hold up here. We design each solution for these exact conditions, routing water away from your foundation before it reaches your home. Local experience matters, because Rochester Hills clay behaves nothing like a century-old Detroit basement.
Trust Signals: What to Verify Before You Sign
Most waterproofing companies advertise warranties, years in business, and free estimates. Far fewer make their credentials easy to confirm. Use this table to tell verifiable trust from a vague promise.
| Trust Signal | What to Check | Perma Dry Michigan (Verifiable Fact) | Homeowner Benefit |
|---|---|---|---|
| BBB Accreditation | Active accreditation and current rating | A+ rating, accredited since Dec. 14, 2022 | Independent proof of fair dealing |
| State License | Listed Michigan builders license number | License No. 262300677 | Confirms legal, qualified work |
| Insurance | Proof of liability and coverage | Fully licensed and insured in Michigan | Protects you from liability |
| Business Identity | Consistent name and ownership | Family-owned, owner Matthew West, since 2016 | Stable, traceable track record |
| Warranty | Written, transferable terms | Lifetime transferable warranty on most products | Protects work and resale value |
| Local Accountability | Physical local base and service area | Plymouth-based, serving Southeastern Michigan | Real people who answer to neighbors |
Quick summary: A trustworthy contractor makes its license, insurance, BBB record, and warranty simple to confirm in writing.
What Many Michigan Waterproofing Companies Leave Out
We looked at how other Southeastern Michigan waterproofing companies present themselves. Most lead with strong promises like decades of experience, lifetime warranties, and free estimates. Those claims matter.
A few common gaps still leave homeowners guessing. Here’s what to verify with any company you consider.
- Licensing Visibility. Many sites tout experience but never publish a state builders license number. Ours is public: Michigan License No. 262300677. Ask any contractor for theirs.
- Ownership Clarity. Some companies operate under several names or rebrand after an acquisition, which makes a track record harder to check. We’ve stayed Perma Dry Michigan under consistent local ownership.
- Warranty Specifics. “Lifetime” means little without transfer terms in writing. Ask whether the warranty passes to the next owner. Ours does.
- Local Accountability. Large multistate operators can feel distant. Confirm where a company is based and who actually picks up the phone. We answer to neighbors in Plymouth, Canton, Westland, Livonia, and Romulus.
- Consistent Business Identity. Check that the name on the website matches the name on the license, the contract, and the BBB profile. Any mismatch deserves a second look.
The Federal Trade Commission’s guidance on hiring a contractor recommends the same checks: verify licensing, get written terms, and confirm references. Where others stay vague, we publish the facts.
Our Full Range of Basement Waterproofing Services
Waterproofing and Drainage
Foundation and Structural Repair
- Foundation crack repair using high-pressure injection
- Basement wall stabilization with wall anchors and grid stitch technology, a method that stitches a damaged wall back together to lock it in place and stop further movement
- Tie rod hole leak repair
- Window well repair
Crawlspace Solutions
- Crawlspace repair and encapsulation to seal out moisture, mold, and mildew
Every service carries the same standard: precise work, clear communication, and protection that lasts. Our financing plans keep these solutions within reach across the region.
The Lifetime Transferable Warranty: Reassurance in Writing
A warranty is only as good as its terms. Ours is a lifetime transferable warranty on most products and services, and that means two things for you.
First, the work holds. We build systems made to keep your basement dry for the long haul, not a single season. Second, the protection travels with your home. If you sell, the warranty passes to the new owner, which protects your property value and reassures buyers at inspection time.
That’s fact-based assurance, and you get it in writing.
Schedule Your Free Inspection Today | Contact Perma Dry Michigan
A wet basement only gets worse, and the repair only gets pricier. Don’t wait for the next storm to expose a problem you can solve now.
Trust a licensed and insured waterproofing company with a verified A+ BBB rating, nine years of local service, and a lifetime transferable warranty. We’ll inspect your home, explain the cause in plain language, and hand you a clear plan.
Schedule your free inspection with Perma Dry Michigan or call (734) 800-1355. Read your neighbors’ verified feedback on our customer reviews page, then let us protect your home for good.
Frequently Asked Questions About A BBB-Accredited Basement Waterproofing Company
Yes. Perma Dry Michigan has been a BBB Accredited Business since Dec. 14, 2022, and holds an A+ rating. You can verify our standing on our Better Business Bureau profile.
Yes. We’re fully licensed and insured in the state of Michigan. Our builders license number is 262300677, issued by the Michigan Department of Licensing and Regulatory Affairs.
It means a business has met the Better Business Bureau’s standards and committed to honest advertising, transparent pricing, and fair resolution of customer concerns. The A+ rating reflects how well it upholds those commitments over time.
Yes. We provide a lifetime transferable warranty on most of our products and services. If you sell your home, the warranty passes to the new owner, which protects your property value.
Nine years. The company started locally on Aug. 24, 2016, and is family-owned, with Matthew West as owner.
We provide basement waterproofing, exterior waterproofing tar and seal, tie rod hole leak repair, interior drain systems, crawlspace solutions and repair, foundation crack repair, basement wall stabilization, yard drainage and downspout extensions, dehumidifiers, sump pumps, backup sump pump installation, window well repair, and crawl space encapsulation.
An A+ rating is independent proof that a company handles its commitments and customer concerns responsibly. It helps you choose a trusted basement waterproofing contractor with confidence.
